![]() I will not file this claim with my insurance, nor will I settle this claim out of pocket as these scrapes were present when I rented the vehicle, and I took the steps to report it prior to checking the vehicle out. Which was the Budget vehicle damage incident report.Īgain, I’m a 100% disabled veteran who frequently rents vehicles to drive to my out-of-town appointments and never in my 25+ years have I been treated like this budget worker treated me. In the more than 50 years that have followed, Budget has grown to have. Here at, we partner with Budget Car Rental, a company that has provided stellar customer service since its founding in 1958. So, I need to go to the front and complete a form. On your next jaunt out of town, plan ahead and book a rental car with a brand you can trust. I even requested a manager and he said there isn’t a manager on site for check-in. This Budget checking worker has a problem and doesn’t represent Budgets best interest. It's apparent, the Budget process is not working and/or it did not work for me as it has in the past. airport (ATL) with to unlock great prices, special member discounts. I informed him of what the lady at the checkout booth said and his response was well she did not do her job, and this is why she works up there doing nothing and I work here. Reserve your car rental from Budget at Hartsfield-Jackson Atlanta Intl. However, he still apparently reported his finding. So, when he saw one scratch he said where did this come from, and I said that was there when I checked out the vehicle and I do have a video of the entire car prior to checking out and showed it to him. While 80 is Budget Rent a Cars best toll-free number, there are 2 total ways to get in touch with them. Clearly, I tell he had an attitude which would make me think twice about ever renting another vehicle with Budget if I did not have history with this rental company. These phone numbers are for calls made from within that country. Contacting Budget Rent a Car - by phone or otherwise. 627 Richland in 44902 Phone Number Car Rental locations Mansfield. I never came across a person when checking in a vehicle inspection like he did, I mean he bent over and was checking every spot on the vehicle and I said to him “Wow this has never happened before and he said, “Well you never had me check you in”. Get instant cheap car rentals from Budget car rental Sears Auto Center store. I actually started wondering if he will receive some sort of commission by finding marks on the vehicle and placing a claim against the customer. Now when I returned the vehicle, the person “man” checking in the vehicle pulled out his phone and turned on the light and started looking at the vehicle as if he was on a mission. (Which is clearly contradicts the Check-in Slip markings) However, the photo is showing a scrape on the front of the vehicle fender and a small scrape over a wheel panel, but it’s not clear where on the vehicle.Īlso, one of the provided photos has written on the windshield “Passenger Door, Fender Dec 19th”. The check-in slips/ready slips have an x marked on the right passenger door and right front wheel panel. Visit the company website or help center for more information. Her words/statement was “We don’t worry about small scratches” I said okay as there is no sheet to complete, and she further stated, “No don’t worry about as long as it’s smaller than the size of a quarter.”Īlso, in reviewing these claims I notice there are discrepancies in the report. Call or write an email to resolve Budget Rent A Car issues. I clearly made this statement to the “Lady” at the checkout booth. Fastbreak or RapidRez Profile QuestionsIn regard to the letter forwarded to on February 27, 2023, addressing door scrapes and RF ¼.įirst let me say I’m a 100% disabled veteran who rented numerous vehicles from Budget for decades and never had an issue with scratches and/or dents.Īs I stated on the vehicle damage incident report the vehicle had scratches prior to checking the vehicle out. ![]() Billing & Customer Service Enquiries (Past Rentals).Contact Budget Customer Serviceįor post rental enquires including billing, please have your Rental Agreement (RA) or Reservation number available to ensure we can help you in a timely manner.Ĭlick on the link to logon to the Budget Portal and contact customer service.Īustralia Day 26 January Closed Roadside AssistanceĬhoose a category below and complete the details to email us. You can download a copy of your receipt by entering your details on our get e-receipt page. United States, Pelham, 451 Southgate Drive. Answers to commonly asked questions can be found in our FAQ section. Budget Car and Truck Rental, United States, Pelham, 451 Southgate Drive: photos, address, and phone number, opening hours, photos, and user reviews on Yandex Maps.
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